All items represented on this web site are for the benefit of animals living at the non-profit sanctuary. The organization strives to download orders and fill them within 24 hours of placement, but holidays, weekends, and other issues may cause delays. If have special instructions that pertain to an order - you can write that information in the notes section during check-out... or feel free to call us so we get your order just right. Overnight delivery is an option during check-out, but orders are not filled on weekends, so your package may not be delivered next day. The staff is happy to work with supporters on any issues or concerns you may have, so please do not hesitate to contact us. Thank You!